Travel Agency Executive (Central)

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Good Job Creations (Singapore) PTE. LTD. is seeking a Travel Coordinator to manage group and corporate bookings, coordinate itineraries, and liaise with hotels and service providers. The role requires a Diploma in Hospitality and Tourism Management and familiarity with MS Office; GDS experience is a plus.

The successful candidate will handle visa inquiries, travel insurance, and documentation, while supporting sales and operations teams to ensure smooth travel arrangements.

Qualifications

• 1-2 years of relevant experience in Tourism or Hospitality (candidates with no relevant experience are welcome).
• Experience in group travel bookings.

Responsibilities

• Coordinate air ticket reservations and travel arrangements for group and corporate bookings.
• Liaise with land operators, hotels, restaurants, event venues, and service providers to obtain quotations and confirm bookings.
• Plan and coordinate travel itineraries, airport transfers, coach transportation, and related logistics.
• Prepare travel documentation, luggage tags, tour booklets, briefing materials, and pre-departure kits.
• Handle visa enquiries and travel insurance purchases via phone and email.
• Manage and resolve operational issues, disputes, and customer complaints with stakeholders.
• Support the sales team with proposal preparation and operational coordination.
• Assist the business travel team with daily operational activities and travel-related arrangements.
• Issue event orders, invoices, and related documentation for operational support services.

Skills

Team coordination

Communication

Education

Diploma or Degree in Hospitality and Tourism Management

Tools

Microsoft Office

GDS Sabre/Amadeus

Job description

Responsibilities

• Coordinate air ticket reservations and travel arrangements for group and corporate bookings.
• Liaise with land operators, hotels, restaurants, event venues, and service providers to obtain quotations and confirm bookings.
• Plan and coordinate travel itineraries, airport transfers, coach transportation, and related logistics.
• Prepare travel documentation, luggage tags, tour booklets, briefing materials, and pre-departure kits.
• Handle visa enquiries and travel insurance purchases through phone and email correspondence.
• Manage and resolve operational issues, disputes, and customer complaints with internal and external stakeholders.
• Support the sales team with proposal preparation and operational coordination.
• Assist the business travel team with daily operational activities and travel-related arrangements.
• Issue event orders, invoices, and related documentation for operational support services.
• Perform additional duties as assigned by management.

Requirements

• Diploma or Degree in Hospitality and Tourism Management or any relevant field.
• Preferably 1-2 years of relevant experience in the Tourism or Hospitality industry, candidates with no relevant experience are welcomed to apply too.
• Experience in group travel bookings.
• Proficiency in Microsoft Office applications.
• GDS (Sabre or Amadeus) experience is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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