Travel Reservation Executive

RMR INTERNATIONAL PRIVATE LIMITED; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

RMR INTERNATIONAL PRIVATE LIMITED in Singapore is seeking a Travel Reservations Coordinator to manage reservations, travel bookings and supplier coordination for inbound tourism and travel services.

You will process customer reservations, coordinate accommodations, arrange transportation, verify availability, and prepare confirmations and travel documents.

A diploma/degree in tourism or hospitality and strong communication skills are preferred; familiarity with reservation systems is a plus.

Qualifications

• Diploma/Degree in Tourism, Hospitality, Business or related field is required.
• Relevant reservation/travel experience preferred.
• Strong attention to detail and accuracy.
• Excellent communication and customer-service skills.
• Familiarity with travel reservation systems is advantageous.

Responsibilities

• Process customer reservations and travel bookings.
• Coordinate accommodation reservations and group bookings.
• Arrange transportation and tourism services as needed.
• Verify availability and supplier confirmations.
• Prepare booking confirmations and travel documentation for clients.
• Maintain accurate reservation records and update systems.
• Process booking amendments and cancellations promptly.
• Communicate reservation status clearly with customers.
• Liaise with hotels and other tourism suppliers as required.
• Resolve reservation-related issues to ensure customer satisfaction.
• Support travel consultants and operations personnel in daily tasks.

Skills

Attention to detail

Communication skills

Customer service

Education

Diploma/Degree in Tourism, Hospitality, Business or related field

Tools

Travel reservation systems

Job description

Job Description

Manage reservations, travel bookings and supplier coordination for the company's inbound tourism and travel services.

Responsibilities

• Process customer reservations and travel bookings.
• Coordinate accommodation reservations.
• Arrange transportation and tourism services.
• Verify availability and supplier confirmations.
• Prepare booking confirmations and travel documentation.
• Maintain accurate reservation records.
• Process booking amendments and cancellations.
• Communicate with customers regarding booking status.
• Coordinate group reservations.
• Liaise with hotels and other tourism suppliers.
• Resolve reservation-related issues.
• Support travel consultants and operations personnel.

Requirements

• Diploma/Degree in Tourism, Hospitality, Business or related field.
• Relevant reservation/travel experience preferred.
• Strong attention to detail.
• Good communication and customer-service skills.
• Familiarity with travel reservation systems is advantageous.