Lead, Ticketing Strategy, Fees & Data Analytics

Government Technology Agency (GovTech); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Government Technology Agency (GovTech) in Singapore is seeking a Project Manager / Policy Lead within the Ticketing Strategy and Projects Division to shape the ticketing services charging framework for transparency and cost effectiveness.

You will lead a team to review costs, manage contracts with Public Transport Operators and transit ticketing providers, analyze data for commuter-centric improvements, and prepare approval papers with service level details.

Qualifications

• 5 to 8 years of experience in project management and/or policy.
• Conceptualise and operationalise policies.
• Communicate effectively and be comfortable presenting to management.
• Manage internal and external stakeholders with confidence.

Responsibilities

• review and monitor the ticketing costs of the transit ticketing system
• manage the contracts with Public Transport Operators and transit ticketing service providers for ticketing related matters
• analyse transit ticketing data for insights to deliver a commuter-centric and future ready ticketing system
• implement projects to enhance operation and services, and support new payment modes in transit
• prepare approval papers and agreements with transit service providers covering service level monitoring and service fees

Skills

Project management

Policy development

Stakeholder management

Communication

Job description

The Government Technology Agency (GovTech) in Singapore is seeking a Project Manager / Policy Lead within the Ticketing Strategy and Projects Division to shape the ticketing services charging framework for transparency and cost effectiveness.

You will lead a team to review costs, manage contracts with Public Transport Operators and transit ticketing providers, analyze data for commuter-centric improvements, and prepare approval papers with service level details.