Test Administrator

KOSH CONSULTING GROUP (ASIA) PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

Performance-based bonuses

Flexible work arrangements

Exposure to high-profile assessments

Structured training & development

Job summary

Kosh Consulting Group (Asia) PTE. LTD. is seeking a meticulous Test Administrator to ensure secure, accurate, and timely delivery of psychometric tests, interviews, and Assessment Centres for leadership talent assessment across public and private sectors.

You will set up and invigilate sessions, coordinate scheduling, manage records, and safeguard materials while complying with PDPA. Flexibility for travel within Singapore and occasional after-hours work is required.

Qualifications

• Bachelor’s degree in Psychology, HR, Business, or related field.
• Polytechnic diploma background in HR or Psychology also considered.
• Familiarity with AI tools (ChatGPT, Claude, Perplexity) to boost productivity.

Responsibilities

• Set up, invigilate, and proctor psychometric and ability tests across locations and online.
• Manage end-to-end scheduling and communications with candidates, clients, and staff.
• Coordinate interview schedules and Assessment Centre logistics.
• Maintain candidate records, process scoring, and generate reports.
• Safeguard test materials and data per PDPA and client security protocols.
• Prepare equipment and provide first-line troubleshooting during sessions.
• Document irregularities and escalate issues; improve administration procedures.
• Support materials inventory and general admin tasks for smooth delivery.

Skills

MS Office

Data management

IT troubleshooting

Travel to client sites

Security clearance

Education

Bachelor's degree in Psychology/HR/Business

Polytechnic diploma in HR/Psychology

Tools

AI tools (ChatGPT, Claude, Perplexity)

Job description

Job Summary

Kosh Consulting Group seeks a meticulous Test Administrator to ensure secure, accurate, and timely delivery of psychometric tests, interviews, and Assessment Centres for leadership talent assessment across public and private sectors.

Responsibilities

• Set up, launch, and invigilate proctored psychometric and ability test sessions at various locations and via remote online proctoring, verifying candidate identity and maintaining standardized testing conditions throughout.
• Manage end-to-end scheduling of test sessions, including sending invitations, confirmations, reminders, rescheduling, and following up on no-shows, coordinating with candidates, clients, and consultants to secure venues and equipment.
• Coordinate interview schedules and support Assessment Centre logistics, including preparing assessor packs, candidate materials, room setup, timekeeping, and on-the-day floor management.
• Maintain accurate candidate records and assessment databases, process scoring and report generation, and perform quality checks to ensure error-free, complete, and correctly attributed reports.
• Safeguard test materials, item banks, and candidate data by enforcing strict access control, chain-of-custody procedures, and version control, complying with test publisher requirements, client security protocols, and Singapore’s Personal Data Protection Act.
• Prepare and test laptops, network connections, headsets, and online testing platforms before sessions, providing first-line troubleshooting to resolve technical issues promptly during live sessions.
• Document irregularities, candidate queries, and technical incidents, **escalate** issues as needed, and contribute to improving administration checklists, templates, and standard operating procedures.
• Support the team with materials inventory, document preparation, records maintenance, and other administrative tasks to ensure smooth assessment delivery.

Required competencies and certifications

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) with strong data management skills, including accurate data entry and database maintenance.
• Ability to perform basic IT troubleshooting and set up PC and network equipment under time pressure.
• Willingness to work occasional early mornings, evenings, weekends, and travel to client sites in Singapore as required by test and Assessment Centre schedules.
• Successful candidates must meet applicable client security-clearance requirements.

Preferred competencies and qualifications

• Bachelor’s degree, preferably in Psychology, Human Resource Management, Business, or related discipline.
• Polytechnic diploma holders with a background in Human Resource or Psychology will also be considered.
• Familiarity with AI tools (e.g., ChatGPT, Claude, Perplexity) to enhance productivity in administrative, documentation, and research tasks.

Other Information

What We Offer:

• Competitive remuneration with performance-linked bonuses based on individual and company performance.
• Collaborative, supportive work environment with flexible work arrangements where appropriate.
• Exposure to high-profile assessment assignments using leading psychometric instruments and Assessment Centre methodologies.
• Structured training and certification opportunities in psychometric assessment, with pathways to consulting and assessment roles supported by continuous learning and professional development.