Tenant Experience & Property Operations Coordinator

Pontiac Land Group; Singapore; On-site; SGD 30,000 - 46,000; Full time

Job summary

Pontiac Land Group in Singapore is seeking an organized admin to support the property management team. You will handle tenant inquiries, coordinate maintenance projects, perform site inspections, and maintain meticulous records across correspondences, trackers and documentation.

You will also assist with tenant engagement activities and liaise with vendors to uphold service standards. The ideal candidate has strong interpersonal skills, prior administrative experience in real estate, and a

Qualifications

• Prior administrative experience within the property management or real estate sector is highly preferred.
• Strong interpersonal and communication skills, with the ability to interact professionally with tenants and vendors.

Responsibilities

• Serve as a point of contact for new and existing tenants, assisting them with property related enquiries and efficiently managing routine service requests.
• Coordinate fitting-out and reinstatement projects, ensuring all works align with established quality standards and timelines.
• Conduct regular site inspections and maintain meticulous tracking of maintenance schedules and operational tasks.
• Manage communication channels effectively to address tenant feedback and ensure high levels of satisfaction.
• Liaise with service providers and vendors to ensure property maintenance and operational standards are consistently upheld.
• Provide general administrative support, including maintaining records. Correspondences, trackers and other relevant documentation.
• Assist with the coordination and administrative support for tenant engagement activities and events, where required
• Perform any other ad hoc administrative duties as assigned to support the department.

Skills

Administrative skills

Interpersonal communication

Tenant relations

Job description

Pontiac Land Group in Singapore is seeking an organized admin to support the property management team. You will handle tenant inquiries, coordinate maintenance projects, perform site inspections, and maintain meticulous records across correspondences, trackers and documentation.

You will also assist with tenant engagement activities and liaise with vendors to uphold service standards. The ideal candidate has strong interpersonal skills, prior administrative experience in real estate, and a