Temporary Customer Service Officer |West Area

ML Consulting Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

ML Consulting Pte Ltd in Singapore is seeking a capable administrative and operations professional to join their team for a fixed-term period. The role runs from 26 October 2026 to 25 April 2027, with a 5 days work week and two shift options (9am-6pm / 1pm-10pm).

You will handle inquiries, registrations, payments, and financial records while supporting facilities and ad-hoc duties. Ideal candidates hold a Diploma or equivalent, with at least 3 years of relevant experience, and demonstrate strong

Qualifications

• Minimum Diploma or equivalent.
• At least 3 years of relevant working experience in administration and operations.
• Proficient in Microsoft Office applications, including Word and Excel.
• Good interpersonal and communication skills, both written and verbal.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Responsibilities

• Manage walk-in, phone and email enquiries, including customer feedback and complaints
• Process course and event registrations, including payment collection and system updates.
• Maintain accurate financial records and transaction documentation.
• Support facility operations and related administrative matters.
• Assist with receipt issuance and invoicing processes.
• Perform any other ad-hoc duties as assigned

Skills

MS Office

Interpersonal skills

Multitasking

Communication

Education

Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Location: West area

Contract Period:26 October 2026 to 25 April 2027

Working Hours:

• 5 days week, betweenMonday to Sunday
• Shift 1: 9am to 6pm
• Shift 2: 1pm to 10pm

Job scope:

• Manage walk-in, phone and email enquiries, including customer feedback and complaints
• Process course and event registrations, including payment collection and system updates.
• Maintain accurate financial records and transaction documentation.
• Support facility operations and related administrative matters.
• Assist with receipt issuance and invoicing processes.
• Perform any other ad-hoc duties as assigned

Requirements:

• Minimum Diploma or equivalent
• At least3 years of relevant working experiencein administration and operations
• Proficient inMicrosoftOffice applications, includingWord and Excel
• Good interpersonal and communication skills, both written and verbal
• Ability to manage multiple tasks and priorities in a fast-paced environment

We regret only shortlisted candidates will be notified.

ML Consulting Pte Ltd EA License No: 91C2939

ML Consulting Pte Ltd EA Personnel: Angela Leong (R1106152)