Customer Service & Admin Specialist - West Area

ML Consulting Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

ML Consulting Pte Ltd in Singapore is seeking a capable administrative and operations professional to join their team for a fixed-term period. The role runs from 26 October 2026 to 25 April 2027, with a 5 days work week and two shift options (9am-6pm / 1pm-10pm).

You will handle inquiries, registrations, payments, and financial records while supporting facilities and ad-hoc duties. Ideal candidates hold a Diploma or equivalent, with at least 3 years of relevant experience, and demonstrate strong

Qualifications

• Minimum Diploma or equivalent.
• At least 3 years of relevant working experience in administration and operations.
• Proficient in Microsoft Office applications, including Word and Excel.
• Good interpersonal and communication skills, both written and verbal.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Responsibilities

• Manage walk-in, phone and email enquiries, including customer feedback and complaints
• Process course and event registrations, including payment collection and system updates.
• Maintain accurate financial records and transaction documentation.
• Support facility operations and related administrative matters.
• Assist with receipt issuance and invoicing processes.
• Perform any other ad-hoc duties as assigned

Skills

MS Office

Interpersonal skills

Multitasking

Communication

Education

Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

ML Consulting Pte Ltd in Singapore is seeking a capable administrative and operations professional to join their team for a fixed-term period. The role runs from 26 October 2026 to 25 April 2027, with a 5 days work week and two shift options (9am-6pm / 1pm-10pm).

You will handle inquiries, registrations, payments, and financial records while supporting facilities and ad-hoc duties. Ideal candidates hold a Diploma or equivalent, with at least 3 years of relevant experience, and demonstrate strong