Temp School Admin & Customer Service (5.5m)

CGP Personnel; Singapore; On-site; SGD 16,000 - 23,000; Full time

Job summary

CGP Personnel is seeking a front‑line support assistant for its Customer & Visitor Centre located at ITE College East, Simei. You will handle customer inquiries in person, by phone, and email, provide basic course guidance, and act as gatekeeper for entry at the counter.

The role includes roving duties, guiding applicants through enrolment, and processing certificate collections, with daily operations support and data entry tasks. The contract runs 5.5 months from 1 December 2026 to 14 May 2027.

Responsibilities

• Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter.
• Provide simple course advising.
• Gatekeeper for entry to the Customer & Visitor Centre.
• Assist with general enquiries as roving staff.
• Guide applicants through enrolment at the call centre or self-help PCs/laptops.
• Handle certificate collection at the counter.
• Support daily operations at the centre.
• Assist with document filing and data entry.
• Input data into CRM and in-house student records systems.

Skills

Customer service

Data entry

Communication

Job description

CGP Personnel is seeking a front‑line support assistant for its Customer & Visitor Centre located at ITE College East, Simei. You will handle customer inquiries in person, by phone, and email, provide basic course guidance, and act as gatekeeper for entry at the counter.

The role includes roving duties, guiding applicants through enrolment, and processing certificate collections, with daily operations support and data entry tasks. The contract runs 5.5 months from 1 December 2026 to 14 May 2027.