Customer Service Support (5 Months Contract)

GMP Technologies; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

GMP Technologies in Singapore is seeking a detail-oriented Customer Service Support for a 5 months contract. You will perform accurate data entry, maintain records and support administrative tasks for the Customer Service team.

Responsibilities include handling simple inquiries via email and phone, processing quotations and orders, and ensuring data accuracy. This role offers an opportunity to support day-to-day operations and coordinate routine documentation in a fast-paced environment.

Qualifications

• Proficient in accurate data entry and records keeping.
• Able to handle basic customer enquiries via email and phone.
• Experience with administrative tasks and document processing.

Responsibilities

• Perform accurate data entry and maintain records in internal systems.
• Support documentation, filing, and general administrative tasks.
• Ensure accuracy and completeness of data entered.
• Handle simple customer enquiries via email and phone.
• Provide basic information such as order status and general enquiries.
• Escalate more complex issues to the Customer Service team.
• Assist in processing quotations, orders, and basic documentation.
• Support preparation and verification of routine documents.
• Provide day-to-day administrative support to the Customer Service team.
• Assist with coordination of simple tasks to ensure smooth workflow

Skills

Data entry

Customer support

Administrative tasks

Job description

Customer Service Support (5 Months Contract)

About the job Customer Service Support (5 Months Contract)

Job Responsibilities

• Perform accurate data entry and maintain records in internal systems.
• Support documentation, filing, and general administrative tasks.
• Ensure accuracy and completeness of data entered.
• Handle simple customer enquiries via email and phone.
• Provide basic information such as order status and general enquiries.
• Escalate more complex issues to the Customer Service team.
• Assist in processing quotations, orders, and basic documentation.
• Support preparation and verification of routine documents.
• Provide day-to-day administrative support to the Customer Service team.
• Assist with coordination of simple tasks to ensure smooth workflow

Only shortlisted candidate will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.