Customer Service & Admin Coordinator (6-Month Contract)

CGP Personnel; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

CGP Personnel is seeking a contract-based administrative support role at Civil Service College, near Buona Vista MRT, Singapore. The position starts as a 6-month contract with responsibilities spanning case management administration, mail and courier logistics, and frontline customer service operations.

Working hours are Monday to Thursday 8:30am–6:00pm and Friday 8:30am–5:30pm. Salary offered is SGD 2,760.

Responsibilities

• Administrative Support: Manage Case Management system admin operations including role assignments, basic report generation and category maintenance
• Mail and Courier Management: Prepare outgoing mail (registered, local and overseas) for postage; Coordinate courier deliveries with record keeping; Ensure timely delivery and pickup
• Customer Service Operations: Provide professional customer service by responding to enquiries across organisation service touchpoints within SLA; Support L1 clarifications and route/escalate cases to L2/L3 as needed

Job description

CGP Personnel is seeking a contract-based administrative support role at Civil Service College, near Buona Vista MRT, Singapore. The position starts as a 6-month contract with responsibilities spanning case management administration, mail and courier logistics, and frontline customer service operations.

Working hours are Monday to Thursday 8:30am–6:00pm and Friday 8:30am–5:30pm. Salary offered is SGD 2,760.