School Front Desk & Admin Support Specialist

E TECH BUSINESS SERVICES PTE. LTD.; Singapore; In loco; SGD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

E TECH BUSINESS SERVICES PTE. LTD. is seeking a customer service and administrative support staff to assist daily operations, support students, parents and members of the public, and ensure smooth classroom, test centre and administrative activities.

The role requires related experience, strong communication skills, and proficiency in Microsoft Office. It involves handling walk-in enquiries, coordinating course materials and maintaining orderly service areas at the facility in Singapore.

Competenze

• Minimum GCE 'N' Levels or equivalent qualification.
• Minimum 3 years of experience in customer service and administrative support.
• Prior experience in a school environment is an advantage.
• Able to handle walk-in enquiries from English-speaking students, parents and vendors; basic Mandarin is an advantage.
• Proficient in Microsoft Office applications, including Word, Excel and Email, as well as call handling and basic record-keeping.

Mansioni

• Provide information and assistance to students, parents, vendors and members of the public, including handling walk-in enquiries and emails.
• Provide administrative support for short courses and test centre operations, including student verification for assessments.
• Assist with the issuance of requested items/documents.
• Receive and dispatch printed notes, stationery, products, refreshments and other materials.
• Maintain daily cleanliness and neatness of the service counter and surrounding area.
• Manage and document the issuance of room keys.
• Open and lock rooms at the start and end of operating hours.
• Liaise with Facilities Management on classroom upkeep and maintenance.
• Support the coordination and delivery of refreshments for classes.
• Upload and update content on digital display panels via the content management system.
• Handle logistical matters, including stocking, shelving, movement of classroom furniture and operating operable walls.
• Perform other ad-hoc duties as assigned.

Conoscenze

Customer service

Administrative support

Communication skills

Microsoft Office

Walk-in enquiries

Formazione

GCE 'N' Levels or equivalent

Strumenti

Content management system

Digital signage CMS

Descrizione del lavoro

E TECH BUSINESS SERVICES PTE. LTD. is seeking a customer service and administrative support staff to assist daily operations, support students, parents and members of the public, and ensure smooth classroom, test centre and administrative activities.

The role requires related experience, strong communication skills, and proficiency in Microsoft Office. It involves handling walk-in enquiries, coordinating course materials and maintaining orderly service areas at the facility in Singapore.