Temp Patient Care Coordinator - Virtual Assistant (Healthcare) #HZO

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Recruit Express Pte Ltd is seeking an enrolment and outreach coordinator for an 8-month contract in the West of Singapore. The role involves patient registration, monitoring via chatbot dashboards, and coordinating between patients and clinical teams.

The ideal candidate holds a Diploma in Health Sciences or relevant field and has customer service or healthcare experience. Office-based role with 5 days workweek.

Qualifications

• Diploma in Health Sciences or relevant field.
• Customer service or healthcare experience preferred.

Responsibilities

• Conduct patient outreach and enrolment, ensuring eligible patients are accurately registered.
• Monitor patient responses via chatbot dashboards and follow up with non-responsive patients.
• Coordinate appointments, referrals, handovers and communication between patients and clinical teams.
• Maintain accurate patient databases, interaction records and documentation across IT systems.
• Analyse enrolment data, response rates and patient outcomes, prepare reports, and support audits and process improvements.

Skills

Patient outreach

Enrolment

Data entry

Communication

Reporting

Education

Diploma in Health Sciences

Tools

Chatbot dashboards

Job description

Duration: 8 months

Location: West

Working Hours: 5 days office hours

Job Scope:

• Conduct patient outreach and enrolment, ensuring eligible patients are accurately registered.
• Monitor patient responses via chatbot dashboards and follow up with non-responsive patients.
• Coordinate appointments, referrals, handovers and communication between patients and clinical teams.
• Maintain accurate patient databases, interaction records and documentation across IT systems.
• Analyse enrolment data, response rates and patient outcomes, prepare reports, and support audits and process improvements.

Job Requirements:

• Min. Diploma in Health Sciences or any relevant field.
• Customer service or healthcare experience will be an added advantage.

Melissa Zhang Zhiqi (Mezzo)

CEI No: R2197564

Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599