Patient Service Associate (SOC/ West - Entry) #HZO

Recruit Express Pte Ltd; Singapore; On-site; SGD 33,000 - 40,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a healthcare administrative assistant for a 1-year contract at a Specialist Outpatient Clinic. You will register patients, schedule appointments, and assist during consultations, enabling smooth patient flow and clinic operations.

The role requires a minimum qualification of A level, Nitec, or Diploma in any field. No prior experience is necessary as comprehensive training will be provided to ensure high-quality service and accurate billing and

Qualifications

• Minimum qualification: A level, Nitec or Diploma in any field.
• No prior experience required; training provided to support performance of duties.

Responsibilities

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and coordinate multiple visits
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Assist doctor during consultation i.e. chaperone, translation, et cetera
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera
• Any ad hoc duties as assigned

Education

A Level / Nitec / Diploma in any field

Job description

Duration: 1 yr contract
Working Hours: Mon- Fri Office hours + 1 half Saturday/ month

Job scope:

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Assist doctor during consultation i.e. chaperone, translation, et cetera
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera
• Any ad hoc duties as assigned

Job Requirements:

• Min. A level/ Nitec/ Diploma in any field
• No experience as training provided

CEI No: R2197564

Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599