Temp Officer, Defects Management (Customer Service) - 5 Vacancies #HMSJ

Recruit Express Pte Ltd; Singapore; On-site; SGD 17,000 - 33,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Temp Officer for Defects Management (Customer Service) to support handovers and defect rectification processes. The role involves coordinating with homeowners and contractors to ensure timely completion and handling inquiries with professional service.

This position offers a 1-year contract, with monthly salary between SGD 1,500 and SGD 3,000, based in CENTRAL Singapore and standard office hours.

Responsibilities

• Support the customer service team in preparing for property handovers and ensuring all handover documents and materials are complete.
• Conduct unit inspections to identify defects and ensure units are ready for handover to buyers.
• Coordinate with contractors and homeowners to arrange defect rectification works and follow up on completion timelines.
• Arrange joint inspections with homeowners after rectification works are completed.
• Attend to homeowners' enquiries and complaints relating to defects, ensuring issues are followed up and resolved satisfactorily.
• Provide professional customer service throughout the property handover process.

Job description

Temp Officer, Defects Management (Customer Service) - 5 Vacancies

Salary: $1,500 - $3,000 per month

Contract Duration: 1 year

Working Hours: Monday to Friday, 8:45am - 6:00pm

Working Locations: CENTRAL

Job Responsibilities

• Support the customer service team in preparing for property handovers and ensuring all handover documents and materials are complete.
• Conduct unit inspections to identify defects and ensure units are ready for handover to buyers.
• Coordinate with contractors and homeowners to arrange defect rectification works and follow up on completion timelines.
• Arrange joint inspections with homeowners after rectification works are completed.
• Attend to homeowners' enquiries and complaints relating to defects, ensuring issues are followed up and resolved satisfactorily.
• Provide professional customer service throughout the property handover process.