Temp Customer Service officer (MNC) #HKC

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A recruitment agency in Singapore is looking for customer service support to assist at their counter and manage CRM enquiries. This role requires handling customer interactions, generating performance reports, and supporting membership transactions. Candidates should have at least an O/A level or a diploma/degree in a related field. This contract position offers $10-$15 per hour.

Responsibilities

• Support the counter and concierge duties.
• Extract daily/weekly/monthly CRM Performance Reports.
• Handle customer enquiries and update CRM cases.
• Assist with customer service transactions and membership sign up.
• Perform data entry and appointment confirmations.

Skills

Customer service

CRM reporting

Frontline customer support

Education

Min O/A level / Diploma/ Degree in any related field

Job description

Job Details

Working Days: Monday to Friday

Working Hours: 8.30AM to 6.00PM

Contract Period: ASAP (3 months contract)

Working Location: One Marina Boulevard

Salary Range: $10-$15/hour

Job Duties

• Support the counter and concierge duties
• Extract daily/weekly/monthly CRM Performance Reports
• Handle all enquiries at counter (Membership enquiries, UTAP, Gift Claim, Hardship grant application etc) including creating of CRM cases and update daily appointment list.
• Assist all frontline customer service transactions including membership sign up, submission of assistance programmes, card replacement etc.
• Other Ad hoc duties as assigned (e.g data entry, appointment confirmation via outbound call)

Requirements

Min O/A level / Diploma/ Degree in any related field

If interested, please email me at: [e-mail]

All candidates’ information will be treated with the strictest confidence

Katherine Carlen

CEI.No: R25157446

Recruit Express Pte Ltd

EA Licence No: 99C4599