Telemarketer (Inbound & outbound call)

GAIN CITY BEST-ELECTRIC PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading marketing firm in Singapore is looking for motivated marketing professionals to engage communities and drive digital marketing initiatives. The ideal candidate will have a diploma in marketing or business and at least one year of experience in marketing activities. You will identify target audiences, create engaging materials, and manage social media communities. Strong communication skills and creativity are essential for this role. Fresh graduates with passion for marketing are encouraged to apply.

Qualifications

• Minimum 1 year of experience in digital marketing activities, fresh graduates are welcome.
• Good working knowledge of social media platforms.

Responsibilities

• Identify target audiences and plan marketing campaign goals.
• Create key marketing messages and materials for lead generation.
• Support the creation of marketing collaterals and design product bundles.
• Manage Telegram and WhatsApp communities for Group Buy and ID projects.
• Plan and run community engagement events.

Skills

Digital marketing

Social media management

Community engagement

Communication skills

Education

Diploma in Marketing, Business, or equivalent

Job description

KEY RESONSIBILITIES

• Identify target audiences and plan marketing campaign goals.
• Create key marketing messages, content, and materials for lead generation.
• Support the creation of marketing collaterals, handle promo enquiries, and help design product bundles for different customer groups.
• Set up and manage Telegram and WhatsApp communities for Group Buy and ID projects.
• Plan and run community engagement events.
• Make outbound and handle inbound calls to generate and follow up on leads.
• Research competitors and analyse market trends.
• Prepare reports and track campaign performance (basic Excel & Pivot Table skills).
• Build strong working relationships with internal teams and external partners.
• Monitor and respond to enquiries and feedback on social platforms (Facebook, Instagram, WhatsApp, Telegram, Email, Google Reviews).

QUALIFICATIONS AND REQUIREMENTS

• Diploma in Marketing, Business, or equivalent (candidates with relevant skills and passion are welcome to apply even without formal experience).
• Minimum 1 year of experience in digital marketing activities (fresh graduates or career switchers with strong interest in marketing and community engagement will also be considered).
• Good working knowledge of social media platforms (Facebook, Instagram, Telegram, WhatsApp).
• Enjoys engaging in conversations, building relationships, and proactively connecting with people.
• Creative problem solver who loves to propose ideas and find practical solutions.
• Experience in planning and organizing physical events is an advantage.
• Highly organized, able to multi-task, meet deadlines, and perform under pressure.
• Strong interpersonal, verbal, and written communication skills.
• Confident, driven, and dynamic — able to work well in a team and independently when required.