Technical Writer

Optimum Solutions Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is seeking a tech developer for documentation. The role involves creating guides, tutorials, and managing content strategy to enhance product utilization. Ideal candidates should have 2-5 years of experience in technical writing, especially for cloud technologies, and possess excellent communication skills. This position offers an opportunity to influence content quality and strategy in a dynamic environment.

Qualifications

• 2-5 years of relevant experience in writing for a developer and technical audience.
• Experience documenting cloud-based products or familiarity with cloud technologies.
• Familiarity with a well-known style guide.

Responsibilities

• Create high-quality documentation including product guides, demos, and tutorials.
• Summarize complex technical concepts into easy-to-understand guides.
• Drive content strategy to improve product onboarding and adoption.

Skills

Excellent writing and communication skills

Attention to detail

Ability to research industry trends

Education

Degree or Diploma in Computer Science/Engineering, Information Technology, or related disciplines

Job description

• We are looking for tech developer, user or enthusiast who can create high quality documentation and content.

• Develop documentation including product guides, demos, tutorials, code starter kits, design specifications, technical blogs that meets organisational needs and standards.

• Digest and summarise complex technical concepts into easily understandable conceptual, how-to and reference guides without losing accuracy.

• Work with product managers, designers, and development team in driving content strategy to improve product onboarding and adoption.

• Lead pilots to evaluate content formats, types and medium to build content cadence recommendation for Product Managers

• Be open to receiving feedback and agile in incorporating them.

• Lead and deliver content consistency and timely content refresh.

• Research and stay abreast with industry trends and bring in content best practices from leading tech players.

Requirement

• Degree or Diploma in Computer Science/Engineering, Information Technology, Communications, or other related disciplines.
• Min 2-5 years of relevant experience in writing for a developer and technical audience. Candidates with more than 10 years of experience will be considered for senior position.
• Experience in documenting cloud-based products or familiarity with cloud technologies and concepts.
• Excellent writing and communication skills; with a keen eye for detail.
• Familiarity with a well-known style guide.

Preferred

• Background in Computer Science/Engineering, IT or Software Development will be highly preferred.
• Able to walk through different workflow to verify and streamline the process.
• Graphics or design, video creation experience will be valuable.
• Do share:
• Any creative streak, personal blogs or published articles, GitHub repo
• The product documentation that you love the most and why?