Technical Sales Representative

ABBOTT MEDICAL (SINGAPORE), PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading healthcare company seeks a Technical Sales Representative in Singapore to provide technical support to physicians and drive sales in the Cardiac Rhythm Management Division. The ideal candidate must have a minimum Diploma in Biomedical Science, preferably with a Bachelor’s in Life Sciences. Important responsibilities include managing customer relationships, planning sales activities, and providing training to healthcare staff, with some sales experience preferred. Competitive remuneration and opportunities for growth are offered.

Qualifications

• Minimum Diploma in Biomedical Science.
• Familiar with hospital workflow and processes.
• Some sales experience preferred.

Responsibilities

• Perform CRMD product in-service and sales calls.
• Plan and execute sales and marketing activities.
• Manage consignment stocks and provide technical service.
• Handle and process customer complaints.
• Assist in clinical research when necessary.

Skills

Technical support to physicians

Sales planning

Customer service

Market intelligence gathering

Training health care workers

Education

Diploma in Biomedical Science

Bachelor’s Degree in Life Sciences

Job description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

The Opportunity

This position is based in Singapore under our Cardiac Rhythm Management Division.

As the Technical Sales Representative, you will provide technical support to physicians during device implant and to meet sales target assigned.

RESPONSIBILITIES

• Perform CRMD product in-service and sales call to current and potential customers in assigned territories
• Plan and execute sales and marketing activities to achieve AOP, maximize market share and achieve marketing goals in assigned territories
• Formulate Sales Plan, Revenue tracking report and Account Profile of customers in assigned territories
• Manage consignment stocks in assigned territories
• Provide technical service and support and patient follow-up to external customers
• Provide training to nurses, referral doctors, health care workers and team members
• Obtain market Intelligence such as competitor product, pricing, marketing programs etc
• Understand local government healthcare policy and market trends

• Handle and process customer complaints in a timely manner and in accordance to SJM requirement

• Assist in clinical research, when necessary

QUALIFICATIONS

• Minimum Diploma in Biomedical Science
• Preferably with a Bachelor’s Degree in Life Sciences, Biomedical, Pharmaceutical or related field
• Preferably with related hospital working experience, familiar with workflow and processes in the hospital
• Candidates without related qualifications but with related working experience will be considered.
• Some sales experience is preferred

OTHER FUNCTIONS AND RESPONSIBILITIES

• Serve as back-up for other CRMD team members
• To be on call for emergency/follow-ups cases during weekends or after office hours
• Handle and process customer complaints in timely manner and according to Abbott Medical Asia’s and Abbott Medical Singapore’s policy and requirement
• Execute the job responsibilities according to applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore
• Ensure applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore are executed
• Perform other related functions and responsibilities assigned by supervisor