Technical Manager [CCP for Food Professionals & Associates]

TOPFLIGHT GROUP PTE. LTD.; Singapore; On-site; SGD 100,000 - 160,000; Full time

Job summary

TOPFLIGHT GROUP PTE. LTD. in Singapore seeks a Technical Manager to oversee the technical operations of our automated food vending networks and smart cold-chain systems.

This role leverages your background in IT, IoT, and systems automation, with structured On-the-Job Training (OJT) provided under the SWDA CCP to help you transition into Singapore's food supply chain sector. The candidate will manage day-to-day operations, monitor performance data, coordinate maintenance, and work with logistics

Qualifications

• Diploma or degree in Engineering, IT, CS, or related fields.
• Strong foundation in IT, IoT, hardware integration, or automation.
• Willingness to learn domain knowledge under CCP for SFA food safety laws.

Responsibilities

• Oversee daily technical operations of automated vending networks and IoT systems.
• Analyse data to identify issues, optimise uptime and cold-chain integrity.
• Coordinate maintenance, stock replenishment and supply-chain efficiency.
• Develop and improve workflows, procedures and compliance practices.

Skills

IT literacy

IoT systems

Industrial automation

Technical troubleshooting

Education

Engineering degree

IT/CS degree

Job description

We are looking for a Technical Manager to oversee the technical operations of our

automated food vending networks and smart cold-chain systems. This role leverages your

background in IT, IoT, and systems automation, with structured On-the-Job Training (OJT)

provided under the SWDA CCP to help you transition into Singapore's food supply chain

sector.

1. Automated Retail & Smart Cold-Chain Management

• Oversee the day-to-day technical operations and performance of the company's automated food vending machine network, including hardware, IoT telemetry, connectivity and payment systems.
• Monitor and analyse vending machine, IoT and cold-chain system data to identify equipment abnormalities, temperature deviations, recurring technical issues and potential operational disruptions.
• Coordinate troubleshooting, preventive maintenance and corrective actions to minimise machine downtime and maintain cold-chain integrity.
• Analyse technical incident and system performance trends to identify recurring issues and recommend preventive improvements to enhance machine uptime and operational reliability.
• Monitor cold-chain performance and maintain appropriate records and traceability of technical and cold-chain incidents and corrective actions.

2. Supply Chain, Inventory & Replenishment Management

• Analyse vending machine sales, inventory and product movement data to identify demand patterns, stock-out risks and replenishment requirements across different locations.
• Integrate vending machine sales and inventory data to support stock allocation, inventory planning and replenishment decisions.
• Plan and optimise replenishment requirements, restocking schedules and routes based on sales performance, product movement and location-level demand.
• Monitor product performance, stock availability and replenishment trends to identify fastand slow-moving products and recommend adjustments to improve inventory utilisation and minimise stock-outs and wastage.
• Coordinate with operations and logistics teams to implement data-driven improvements to stock allocation, replenishment and overall supply-chain efficiency.

3. Systems & Work Process Improvement

• Review automated retail, inventory, replenishment, cold-chain and technical workflows to identify process gaps, inefficiencies and operational bottlenecks.
• Identify opportunities for system integration, automation and digitalisation to streamline technical and operational processes.
• Develop and implement improvements to systems and workflows to enhance operational efficiency, reliability, traceability and coordination across technical, logistics and operations functions.
• Monitor the effectiveness of implemented improvements using relevant operational performance indicators and recommend further enhancements where required.

4. Food Safety & Regulatory Compliance

• Ensure automated vending and cold-chain operations adhere to applicable local food hygiene regulations, HACCP standards, product recall procedures and internal food safety requirements.
• Review food safety, cold-chain and automated vending procedures to identify potential compliance, traceability and operational gaps.
• Develop, review and enhance SOPs, escalation procedures and operational controls to support consistent food safety and compliance practices.
• Maintain appropriate operational records and documentation to strengthen traceability and support food safety incident management and product recall procedures.
• Coordinate with relevant internal stakeholders to address identified compliance gaps and implement appropriate corrective and preventive measures.

Job Requirements

• Education & Tech Background: Diploma or Degree in Engineering, IT, Computer Science, or related fields.
• Core Skills: Strong foundation in IT, IoT, hardware integration, or industrial automation.
• Domain Learning (Under CCP): Willingness to acquire domain knowledge in SFA food safety laws, cold-chain logistics, and automated retail operations.
• Work Eligibility: Singapore Citizen or Permanent Resident eligible for mid-career transition under the CCP framework.