Technical Engineer (Chinese Speaking)

Veritas Control Pte Ltd; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Veritas Control Pte Ltd in Singapore is seeking a technician to provide technical installation for on-site and online calls, set up and commission products, and support customers with timely service. The role requires 1–3 years in M&E, control and automation, strong presentation and communication skills, and fluency in Mandarin and English to coordinate with China-based suppliers and manufacturers.

You will also prepare reports, respond to inquiries, and assist the sales team with technical

Qualifications

• Diploma in Engineering or related field.
• 1–3 years of experience in M&E, control & automation.
• Strong communication and presentation skills.
• Fluent in Mandarin and English for coordination with China-based suppliers.

Responsibilities

• Provide technical installation for on-site and online calls.
• Offer on-site service and support for local and international customers.
• Set up, configure, and commission products for customers.
• Respond to technical inquiries and prepare service quotations.
• Produce reports: root cause analyses, service and commissioning reports.
• Handle customer calls on defective products and preventive maintenance.
• Support sales with technical solutions to meet customer needs.
• Carry out any additional duties as reasonably required.

Skills

Clear presentation

Interpersonal skills

Customer focus

Mandarin

English

Education

Diploma in Engineering

Job description

Responsibilities:

• Provide technical installation for on-site installation and online calls.
• Provide on-site service and support to customers; not limited to local customers. For instance, problem verification, solution, and checking defective items to investigate and repair.
• Set up, configure, and commission our products for customers.
• Handles technical inquiries and requests for quotations on technical services.
• Produce relevant reports for all work relating to on-site problems such as root cause analysis, service report, commissioning report, etc.
• Handle customer service calls on defective products and preventive maintenance.
• Support the sales team in providing technical solutions to meet customers' needs.
• In addition to these duties/responsibilities, employees are required to carry out such duties as may reasonably be required.

To succeed in this role, you will need:

• Diploma in Engineering or related fields
• Minimum 1-3 years of working experiences in M&E, control & automation industry.
• Mature, self-disciplined and results-driven.
• Clear presentation ability with excellent communication skills.
• Strong interpersonal skills and customer focus to establish positive relations.
• Proficiency in spoken and written Mandarin and English, as the role requires regular communication and coordination with China-based suppliers and manufacturers.