Technical Support Enigneer

Millennium Technology Services; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology services provider in Singapore is seeking a Technical Support Engineer. The role includes providing technical support for system configuration and upgrades, engaging with customers, and executing project testing tasks. Candidates should have a diploma in Computer Science or related field, with at least 2 years of experience. Proficiency in programming and the ability to communicate in Mandarin are essential for liaising with the HQ R&D department in China. This position may require occasional night work.

Qualifications

• Minimum 2 years of related experience.
• Able to work independently and resourcefully.
• Knowledge of OSS/BSS is a plus.

Responsibilities

• Responsible for technical support activities including system configuration and upgrading.
• Provide technical support to existing and new customers.
• Preparation and execution of project testing phases.

Skills

Self-motivated

Team player

Good communication skills

Programming in C/C++, Linux, and Java

Knowledge of Shell, PL/SQL, Python, HTML

Education

Diploma in Computer Science/Electrical/Electronic Engineering

Job description

About the job Technical Support Enigneer

Job Description

• Responsible for technical support activities including System Configuration, Business operation, System Upgrading.
• Provide technical support to existing and new customers.
• Responsible for preparation, creation, and test execution for any project testing phase.
• Responsible for as assigned by the Project Manager.

Requirements:

• Minimum a Diploma Holder in Computer Science/Electrical/Electronic Engineering.
• Minimum 2 years of related experience.
• Self-motivated, self-disciplined, and software testing tasks including test planning, test case creation, and test reporting.
• Able to work independently, resourceful, and have the right attitude.
• Team player with good communication skills.
• Able to occasionally work overtime during the night as system maintenance will usually be done at night.
• Programming background using C/C++, Linux, and Java.
• Know well about Shell, PL/SQL, Python, and HTML.
• Candidates with knowledge of OSS/BSS knowledge are welcome.
• Ability to converse, read and write in Mandarin as this role needs to liaise closely with the HQ R&D department in China.