Service Engineer – Field Support & Automation

Orion Systems Integration Pte Ltd; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Orion Systems Integration Pte Ltd is seeking a technically adept engineer in Singapore to handle on-site and remote support, installation, and maintenance of equipment and software. The role emphasizes quick issue resolution and proactive service to ensure quality and productivity.

The candidate should have an engineering background (ITE/ diploma in Mechatronics, Mechanical or Electrical) and strong communication skills; on-call duties may apply, with potential travel to client sites.

Qualifications

• ITE or diploma in Mechatronics, Mechanical or Electrical Engineering.
• Background in engineering or semiconductor industry preferred.
• Strong communication and organizational skills.

Responsibilities

• Manage and resolve technical issues related to equipment, processes, and software.
• Perform equipment installation and setup — from layout planning to commissioning.
• Provide troubleshooting and technical support to customers on-site and remotely.
• Conduct preventive maintenance, parts overhaul, equipment modifications, and repair work.
• Provide technical advice/solution and support to achieve better quality, productivity and cost objectives
• Collaborate with customers to understand and fulfill design concepts and requirements.
• Track engineering changes and ensure all documentation, including machine operation manuals, is updated accordingly.
• Prepare and submit detailed technical issue reports.
• Participate in a 24/7 on-call duty roster for urgent support.

Skills

Communication skills

Organizational skills

Education

ITE, Diploma in Mechatronics, Mechanical, or Electrical Engineering

Tools

Computer literacy

Job description

Responsibilities

• Manage and resolve technical issues related to equipment, processes, and software.

• Perform equipment installation and setup — from layout planning to commissioning.

• Provide troubleshooting and technical support to customers on-site and remotely.

• Conduct preventive maintenance, parts overhaul, equipment modifications, and repair work.

• Provide technical advice/solution and support to achieve better quality, productivity and cost objectives

• Collaborate with customers to understand and fulfill design concepts and requirements.

• Track engineering changes and ensure all documentation, including machine operation manuals, is updated accordingly.

• Prepare and submit detailed technical issue reports.

• Participate in a 24/7 on-call duty roster for urgent support.

Requirements

• Minimum ITE, Diploma in Mechatronics, Mechanical, or Electrical Engineering.

• Background in engineering or semiconductor industry preferred.

• Good communications & organization skill

• PC relevant knowledge

• Self-motivated, responsible and team player

• Prior experience in service roles or customer-facing positions is a plus.

• Own transport will be an advantage