Field Service Engineer (Semicon Automation)

INNOGRITY PTE. LTD.; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

INNOGRITY PTE. LTD. is seeking a capable engineer to support customers by resolving technical issues across equipment, processes and software.

The role covers installation, de-installation, commissioning, and on-site troubleshooting to ensure smooth operations. You will liaise with clients in ChinaHQ, provide guidance on design concepts, and contribute to continual improvement, documentation, and on-call support (24/7).

Qualifications

• Diploma required in Mechatronics, Mechanical or Electrical.
• Engineering/semiconductor background or equivalent.
• Good communications and organizational skills.
• Proficient in English and Mandarin to liaise with China HQ.
• Customer-facing or service experience preferred.

Responsibilities

• Manage and resolve technical issues on equipment, process and software.
• Perform installation, de-installation from layout to commission.
• Troubleshooting and customer support.
• Execute continual improvement program, parts overhaul, preventive measures, modification and repair work on equipment.
• Provide technical advice/solution and support to achieve better quality, productivity and cost objectives.
• Liaise with customer for design conceptual and requirement.
• Keep track of engineering changes, prepare and update machine operation manual and all documentation.
• Preparation of technical issue report.
• Responsible for 24/7 on-call duty.

Skills

Communication skills

Organization skills

Self-motivated

Team player

Customer facing experience

English & Mandarin proficiency

PC knowledge

Education

Diploma in Mechatronics/Mechanical/Electrical

Job description

Responsibilities:

• Manage and resolve technical issues on equipment, process and software
• Perform installation / de-installation from layout to commission
• Trouble-shooting and customer support
• Perform continual improvement program, parts overhaul, preventive measures, modification and repair work on equipment
• Provide technical advices/solution and support to achieve better quality, productivity and cost objectives
• Liaise with customer for design conceptual and requirement
• Keep track of engineering changes, prepare and update machine operation manual all documentation
• Preparation of technical issue report
• Responsible for 24/7 on-call duty

Requirements:

• Min. Diploma in Mechatronics/Mechanical/Electrical
• Engineering/Semiconductor or its equivalent
• Good communications & organization skill
• PC relevant knowledge
• Self-motivated, responsible and team player
• Service job experience or customer facing experience preferred
• . Proficient in English & Mandarin to liaise with counterparts based in China (HQ).