Team Leader (Origin Grill)

SHANGRI-LA HOTEL LIMITED; Singapore; On-site; SGD 60,000 - 75,000; Full time

Job summary

Shangri-La Hotel, Singapore is seeking a dedicated Team Leader for Origin Grill to lead dining service and ensure guest satisfaction during peak hours. You will coordinate with kitchen and bar teams, supervise service flow, and uphold the highest standards of hygiene and presentation.

With 5+ years of leadership in hotel or restaurant settings, you will mentor team members, manage shifts, and respond to guest feedback promptly. A polished appearance and strong communication are essential.

Qualifications

• 5+ years of leadership experience in hotel/restaurant settings.
• Strong communication and interpersonal skills.
• Excellent grooming and professional appearance.

Responsibilities

• Support the service team during daily operations
• Ensure smooth and efficient dining service for all guests
• Greet and seat guests in a friendly and professional manner
• Coordinate closely with kitchen and bar teams to ensure timely service
• Handle guest feedback, special requests, and resolve issues promptly
• Maintain cleanliness and setup of the restaurant before, during, and after service
• Ensure proper table settings, menu knowledge, and service flow

Skills

Strong communication and interpersonal

Fast-paced environment

Professional grooming

Job description

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure.It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for Team Leader (Origin Grill) to join our team!

Job Responsibilities

• Support the service team during daily operations
• Ensure smooth and efficient dining service for all guests
• Greet and seat guests in a friendly and professional manner
• Coordinate closely with kitchen and bar teams to ensure timely service
• Handle guest feedback, special requests, and resolve issues promptly
• Maintain cleanliness and setup of the restaurant before, during, and after service
• Ensure proper table settings, menu knowledge, and service flow

Requirements

• Minimum 5 years of experience as a Team Leader in a hotel, restaurant, or similar setting
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with a positive attitude
• Excellent grooming and professional appearance
• Flexibility to work shifts, weekends, and holidays as required
• Knowledge of food safety and hygiene standards