Origin Grill Team Leader - Elevate Guest Dining Experience

SHANGRI-LA HOTEL LIMITED; Singapore; On-site; SGD 60,000 - 75,000; Full time

Job summary

Shangri-La Hotel, Singapore is seeking a dedicated Team Leader for Origin Grill to lead dining service and ensure guest satisfaction during peak hours. You will coordinate with kitchen and bar teams, supervise service flow, and uphold the highest standards of hygiene and presentation.

With 5+ years of leadership in hotel or restaurant settings, you will mentor team members, manage shifts, and respond to guest feedback promptly. A polished appearance and strong communication are essential.

Qualifications

• 5+ years of leadership experience in hotel/restaurant settings.
• Strong communication and interpersonal skills.
• Excellent grooming and professional appearance.

Responsibilities

• Support the service team during daily operations
• Ensure smooth and efficient dining service for all guests
• Greet and seat guests in a friendly and professional manner
• Coordinate closely with kitchen and bar teams to ensure timely service
• Handle guest feedback, special requests, and resolve issues promptly
• Maintain cleanliness and setup of the restaurant before, during, and after service
• Ensure proper table settings, menu knowledge, and service flow

Skills

Strong communication and interpersonal

Fast-paced environment

Professional grooming

Job description

Shangri-La Hotel, Singapore is seeking a dedicated Team Leader for Origin Grill to lead dining service and ensure guest satisfaction during peak hours. You will coordinate with kitchen and bar teams, supervise service flow, and uphold the highest standards of hygiene and presentation.

With 5+ years of leadership in hotel or restaurant settings, you will mentor team members, manage shifts, and respond to guest feedback promptly. A polished appearance and strong communication are essential.