System Analyst

Nucleus Software; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Nucleus Software is seeking a System Analyst / Business Analyst (techno-functional) in Singapore to support analysis, design and implementation of enterprise systems, including OpenText. You will bridge business needs with IT delivery and drive workflow-driven improvements.

Responsibilities include gathering requirements, designing end-to-end workflows, coordinating testing and deployment, and collaborating with developers, architects and business stakeholders to ensure compliant, efficient

Qualifications

• Degree in Computer Science, Information Technology, or related discipline.
• 8-10+ years of experience as a System Analyst / Business Analyst (Techno-functional).
• Strong understanding of workflow-based systems and business processes.
• Good technical knowledge of system integrations, APIs and data flows.
• Ability to communicate effectively with both technical and business stakeholders.

Responsibilities

• Gather, analyze and document business and system requirements.
• Translate requirements into functional specifications, workflows and system designs.
• Perform impact analysis and support solution definition.
• Analyze and design end-to-end workflows and approval processes.
• Coordinate defect resolution and ensure quality delivery.

Skills

Workflow design

Stakeholder communication

Techno-functional analysis

System integration

Education

Bachelor's degree in CS/IT

Tools

OpenText

APIs

Job description

The System Analyst will support the analysis, design and implementation of workflow-driven enterprise systems of the client, including document and content management platforms (e.g., OpenText). This is a techno-functional role requiring strong workflow understanding, technical aptitude and the ability to collaborate across business and IT teams.

Key Responsibilities

Business & Functional Analysis

• Gather, analyze and document business and system requirements
• Translate requirements into functional specifications, workflows and system designs
• Perform impact analysis and support solution definition

Workflow & Process Management

• Analyze and design end-to-end workflows and approval processes (e.g., maker-checker, document lifecycle)
• Ensure workflows align with business needs, operational efficiency and compliance standards
• Ensure application solutioning aligns with defined application technical and functional design principles
• Identify opportunities for process improvements and automation

Techno-Functional Coordination

• Act as a liaison between business users and technical teams
• Work closely with developers and architects to ensure accurate implementation
• Support integration discussions and data flow analysis

Testing & Implementation

• Review test cases and scenarios and support SIT/UAT execution
• Coordinate defect resolution and ensure quality delivery
• Support deployment, release activities and post-implementation validation

Support & Maintenance

• Assist in troubleshooting system issues and support production environments
• Participate in incident and problem management activities
• Ensure proper documentation and knowledge management

Requirements

• Degree in Computer Science, Information Technology, or related discipline
• 8-10+ years of experience as a System Analyst / Business Analyst (Techno-functional)
• Strong understanding of workflow-based systems and business processes
• Good technical knowledge of system integrations, APIs and data flows
• Ability to communicate effectively with both technical and business stakeholders

Good to Have

• Experience with OpenText or Enterprise Content Management (ECM) platforms
• Exposure to banking systems and regulatory environments
• Familiarity with Agile / Waterfall methodologies

Preferred Attributes

• Strong analytical and problem-solving skills
• Attention to detail and documentation quality
• Ability to work in a structured, governance-driven environment