System Analyst

NUCLEUS SOFTWARE SOLUTIONS PTE LTD; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

NUCLEUS SOFTWARE SOLUTIONS PTE LTD is seeking a System Analyst to support analysis, design and implementation of workflow-driven enterprise systems, including OpenText and ECM platforms. This techno-functional role requires strong workflow understanding and the ability to collaborate across business and IT teams.

The ideal candidate will gather and document requirements, translate them into functional specifications and work with developers and architects to ensure accurate implementation and

Qualifications

• 8–10+ years of experience as a System Analyst / Business Analyst (techno-functional).
• Degree in Computer Science, IT, or related discipline.
• Strong knowledge of workflow-based systems and business processes.
• Experience with OpenText or Enterprise Content Management (ECM) platforms.
• Able to communicate effectively with both technical and business stakeholders.
• Familiarity with Agile and Waterfall methodologies.

Responsibilities

• Gather, analyze and document business and system requirements.
• Translate requirements into functional specifications, workflows and system designs.
• Analyze end-to-end workflows and approval processes; identify improvements.
• Collaborate with developers and architects to ensure accurate implementation.
• Review test cases and support SIT/UAT, defect resolution and validation.
• Provide ongoing support and knowledge management post-implementation.

Skills

Workflow knowledge

Stakeholder communication

Analytical skills

Problem solving

Education

Degree in Computer Science / IT

Tools

OpenText

APIs

Data integration

Job description

Role Summary

The System Analyst will support the analysis, design and implementation of workflow-driven enterprise systems of the client, including document and content management platforms (e.g., OpenText.) This is a techno-functional role requiring strong workflow understanding, technical aptitude and the ability to collaborate across business and IT teams.

Key Responsibilities

Business & Functional Analysis

• Gather, analyze and document business and system requirements
• Translate requirements into functional specifications, workflows and system designs
• Perform impact analysis and support solution definition

Workflow & Process Management

• Analyze and design end-to-end workflows and approval processes (e.g., maker-checker, document lifecycle)
• Ensure workflows align with business needs, operational efficiency and compliance standards
• Ensure application solutioning aligns with defined application technical and functional design principles
• Identify opportunities for process improvements and automation

Techno-Functional Coordination

• Act as a liaison between business users and technical teams
• Work closely with developers and architects to ensure accurate implementation
• Support integration discussions and data flow analysis

Testing & Implementation

• Review test cases and scenarios and support SIT/UAT execution
• Coordinate defect resolution and ensure quality delivery
• Support deployment, release activities and post-implementation validation

Support & Maintenance

• Assist in troubleshooting system issues and support production environments
• Participate in incident and problem management activities
• Ensure proper documentation and knowledge management

Requirements

• Degree in Computer Science, Information Technology, or related discipline
• 8-10+ years of experience as a System Analyst / Business Analyst (Techno-functional)
• Strong understanding of workflow-based systems and business processes
• Good technical knowledge of system integrations, APIs and data flows
• Ability to communicate effectively with both technical and business stakeholders
• Experience with OpenText or Enterprise Content Management (ECM) platforms
• Exposure to banking systems and regulatory environments
• Familiarity with Agile / Waterfall methodologies

Preferred Attributes

• Strong analytical and problem-solving skills
• Attention to detail and documentation quality
• Ability to work in a structured, governance-driven environment