Survey Data Entry & Customer Care Specialist

PERSOL; Singapore; On-site; SGD 23,000 - 36,000; Full time

Job summary

Persol in Singapore seeks a meticulous Data Entry Assistant to support survey data collection and respondent coordination. You will enter responses, validate data integrity, and keep progress reports up to date using Excel and other tools.

This role is based at Novena, with Monday to Friday workdays, 10am–7pm. Candidates typically have 1–2 years of customer service experience and strong communication skills to interact professionally with respondents.

Qualifications

• Diploma required in Business, Marketing, or related field.
• 1–2 years of customer service or customer-facing experience.
• Proficiency in MS Office and basic data-entry tools.

Responsibilities

• Assist respondents in completing surveys online or by phone.
• Accurately enter and validate collected data to maintain data integrity.
• Update call outcomes, survey status, and progress reports daily using assigned tools (e.g. Excel).
• Adhere to project timelines and data quality standards.

Skills

Strong communication & interpersonal

Time management & self-motivation

Education

Diploma in Business, Marketing or related field

Tools

MS Office (Excel, Word)

Job description

Persol in Singapore seeks a meticulous Data Entry Assistant to support survey data collection and respondent coordination. You will enter responses, validate data integrity, and keep progress reports up to date using Excel and other tools.

This role is based at Novena, with Monday to Friday workdays, 10am–7pm. Candidates typically have 1–2 years of customer service experience and strong communication skills to interact professionally with respondents.