Survey Operations Supervisor

PERSOL; Singapore; In loco; SGD 20.000 - 26.000; Tempo pieno

Descrizione del lavoro

PERSOL in Singapore is seeking a contract Administrative Assistant for a fixed-term engagement from December 2026 to June 2027 at the Novena location. The role runs Monday to Friday, 8:30am to 6:00pm, and involves data entry, data validation, respondent outreach, and survey support to ensure data accuracy and timely case updates.

Ideal candidates have a Diploma, 1+ year experience in customer service/administration, strong communication, and proficiency in MS Office.

Competenze

• Diploma in any discipline.
• Minimum 1 year of customer service and administrative experience.
• Strong communication and interpersonal skills.
• Comfortable making outbound calls and interacting with respondents.
• Proficient in Microsoft Office applications and able to learn new systems quickly.
• Meticulous, organised and customer-focused.
• Able to work independently in a fast-paced environment.
• Required to attend and pass training and assessment on the first week of work.

Mansioni

• Perform data entry and maintain accurate case records and status updates.
• Conduct data validation on completed survey cases.
• Contact respondents to verify and clarify survey information.
• Review completed surveys to ensure data accuracy, completeness and reliability.
• Provide professional and efficient support to respondents on survey-related matters.
• Support administrative and coordination activities for survey operations.
• Respond to enquiries in a professional and service-oriented manner.
• Meet assigned productivity and quality KPIs.

Conoscenze

Customer service

Data entry

Data validation

Communication

Interpersonal skills

Organizational skills

Formazione

Diploma

Strumenti

Microsoft Office

Descrizione del lavoro

PERSOL in Singapore is seeking a contract Administrative Assistant for a fixed-term engagement from December 2026 to June 2027 at the Novena location. The role runs Monday to Friday, 8:30am to 6:00pm, and involves data entry, data validation, respondent outreach, and survey support to ensure data accuracy and timely case updates.

Ideal candidates have a Diploma, 1+ year experience in customer service/administration, strong communication, and proficiency in MS Office.