Survey Data Validator & Customer Support

PERSOL; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a proactive and detail-oriented individual to support survey operations and data validation activities in Novena, Singapore. The role involves engaging respondents, verifying survey information, and ensuring the accuracy and quality of collected data.

The successful candidate will perform data entry, validate survey responses, and maintain case records, while providing courteous support to respondents.

Qualifications

• Diploma in any discipline required.
• Minimum 1 year of customer service and administrative experience preferred.
• Strong communication and interpersonal skills essential.

Responsibilities

• Perform data entry and maintain accurate case records and status updates.
• Conduct data validation on completed survey cases.
• Contact respondents to verify and clarify survey information.
• Review completed surveys to ensure data accuracy, completeness and reliability.
• Provide professional and efficient support to respondents on survey-related matters.
• Support administrative and coordination activities for survey operations.
• Respond to enquiries in a professional and service-oriented manner.
• Meet assigned productivity and quality KPIs.

Skills

Data entry

Data validation

Customer service

Communication

Education

Diploma in any discipline

Tools

Microsoft Office

Job description

PERSOL Singapore Pte Ltd is seeking a proactive and detail-oriented individual to support survey operations and data validation activities in Novena, Singapore. The role involves engaging respondents, verifying survey information, and ensuring the accuracy and quality of collected data.

The successful candidate will perform data entry, validate survey responses, and maintain case records, while providing courteous support to respondents.