Supervisor | Blue Box Café Singapore

BHJ BLUE BOX CAFE PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

BHJ BLUE BOX CAFE PTE. LTD. is seeking a guest-focused team member to deliver warm, personalised service and guide guests through the menu of pastries, desserts, and beverages. You will ensure smooth service from greeting to farewell and maintain a spotless dining environment.

Join a recognition-driven group that values coaching junior teammates, managing reservations, and coordinating floor operations while upholding high standards of hospitality.

Qualifications

• Deliver warm, attentive, and personalised service to guests.
• Guide guests through the menu with thoughtful pastry, dessert, and beverage recommendations.
• Maintain service flow from greeting to farewell with poise under pressure.

Responsibilities

• Deliver warm, attentive, and personalised service to all guests.
• Guide guests through the menu with pastry, dessert, and beverage recommendations.
• Ensure service flows smoothly from greeting to farewell with consistency.
• Maintain a clean, organised dining environment.
• Coach junior team members and uphold service standards.
• Assist in managing reservations, guest flow, and floor coordination.

Skills

Customer service

Communication

Teamwork

Job description

As a team, we are deeply passionate about the role hospitality plays in shaping a city, and we take pride in nurturing individuals who are thoughtful, intuitive, and driven by excellence. We invest in building meaningful career paths through structured training programmes, both in-house and externally, alongside performance incentives and recognition frameworks that ensure exceptional work is consistently acknowledged.

Our group has been recognised as a Human Capital Partner with the Ministry of Manpower, a "Great Place To Work" (2022 to 2026), and one of AON’s Best Employers. Wherever you are on your journey, and whatever your definition of success, we are committed to helping you grow.

Key Responsibilities

• Deliver warm, attentive, and personalised service to all guests
• Guide guests through the menu, offering thoughtful recommendations on pastries, desserts, and beverages
• Ensure service flows smoothly from greeting to farewell, maintaining consistency and grace under pressure
• Maintain a clean, organised, and visually impeccable dining environment
• Handle guest feedback with empathy, ownership, and professionalism
• Support daily opening and closing duties, including setup and service readiness
• Oversee section operations and ensure team alignment during service
• Coach junior team members and uphold service standards
• Assist in managing reservations, guest flow, and floor coordination