Restaurant Supervisor

High Note Hospitality Group Pte. Ltd.; Singapore; On-site; SGD 47,000 - 71,000; Full time

Benefits offered by this job

Opening team experience

Mentorship and training

Career progression opportunities

Staff benefits

Job summary

High Note Hospitality Group Pte. Ltd. is opening 1910, a new restaurant in Singapore Botanic Gardens. We seek a Restaurant Supervisor who leads a section, mentors junior staff and ensures warm, polished guest experiences.

You will coordinate with managers, kitchen and bar teams, handle guest requests and help manage service rhythm with empathy and confidence. A passion for hospitality and people is essential.

Qualifications

• Previous FOH experience in supervisory roles is preferred.
• Excellent guest service and communication skills required.
• Ability to stay calm and organized during busy periods.

Responsibilities

• Lead and oversee a dedicated section of the restaurant during service.
• Help create consistently warm, polished and attentive guest experiences.
• Guide, mentor and support servers and junior front-of-house team members.
• Coordinate closely with managers, kitchen and bar teams throughout service.
• Handle guest requests, special occasions and service recovery with confidence and empathy.
• Help manage the rhythm of the floor, including seating, pacing and table progression.
• Maintain strong knowledge of the menu, beverages and daily restaurant operations.
• Support pre-service briefings, training and development of service standards.
• Notice details that matter and step in before small issues become bigger ones.
• Lead by example and contribute to a positive, respectful and accountable team culture.

Skills

Front-of-house leadership

Strong communication

Customer service orientation

Organisational skills

Emotional intelligence

Collaborative approach

Interest in food & hospitality

Attention to details

Job description

About Us

1910 is a new restaurant by High Note Hospitality Group, set within the historic E. J. H. Corner House in the Singapore Botanic Gardens.

We are building a restaurant that feels warm, generous and transportative, combining the ease of a great neighbourhood bistro with thoughtful, old-school hospitality. The setting may be special, but our approach is simple: make people feel genuinely welcome, look after the details, and create a restaurant our team is proud to be part of.

What We’re Looking For

We are looking for a Restaurant Supervisor who loves being on the floor and understands that great hospitality comes from both confidence and care.

You know how to lead a section, support a team and keep service moving without making it feel rushed. You notice the table that needs attention, the team member who needs help and the guest who may not have said what they need yet.

You are calm when the restaurant gets busy, comfortable making decisions and willing to step in wherever needed. Most importantly, you genuinely enjoy looking after people.

Role & Responsibilities

• Lead and oversee a dedicated section of the restaurant during service

• Help create consistently warm, polished and attentive guest experiences

• Guide, mentor and support servers and junior front-of-house team members

• Coordinate closely with managers, kitchen and bar teams throughout service

• Handle guest requests, special occasions and service recovery with confidence and empathy

• Help manage the rhythm of the floor, including seating, pacing and table progression

• Maintain strong knowledge of the menu, beverages and daily restaurant operations

• Support pre-service briefings, training and the continued development of service standards

• Notice the details that matter and step in before small issues become bigger ones

• Lead by example and contribute to a positive, respectful and accountable team culture

What You Bring

• Previous experience in a restaurant front-of-house role, ideally as a Supervisor, Captain, Senior Waiter or experienced Section Lead

• Strong communication skills and a confident, natural presence with guests

• Good organisational skills and the ability to stay composed during busy services

• Genuine emotional intelligence and an instinct for reading people and situations

• A collaborative approach and willingness to support the wider team

• Curiosity about food, wine and hospitality, with a desire to keep learning

• Pride in the small details and a belief that how we make people feel matters

What We Offer

• The opportunity to be part of the opening team of a new restaurant in one of Singapore’s most distinctive settings

• Training and mentorship within a growing, independent hospitality group

• Opportunities for career progression as High Note Hospitality Group grows

• Professional development and ongoing hospitality training

• Staff benefits and team experiences

• A workplace where individuality is welcomed, ideas are encouraged and good people look after one another

At High Note Hospitality Group, we believe great restaurants are built by people who give a damn, have a heart and take pride in creating memorable experiences for others.