Guest Experience Supervisor, Café Leader (Singapore)

BHJ BLUE BOX CAFE PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

BHJ BLUE BOX CAFE PTE. LTD. is seeking a guest-focused team member to deliver warm, personalised service and guide guests through the menu of pastries, desserts, and beverages. You will ensure smooth service from greeting to farewell and maintain a spotless dining environment.

Join a recognition-driven group that values coaching junior teammates, managing reservations, and coordinating floor operations while upholding high standards of hospitality.

Qualifications

• Deliver warm, attentive, and personalised service to guests.
• Guide guests through the menu with thoughtful pastry, dessert, and beverage recommendations.
• Maintain service flow from greeting to farewell with poise under pressure.

Responsibilities

• Deliver warm, attentive, and personalised service to all guests.
• Guide guests through the menu with pastry, dessert, and beverage recommendations.
• Ensure service flows smoothly from greeting to farewell with consistency.
• Maintain a clean, organised dining environment.
• Coach junior team members and uphold service standards.
• Assist in managing reservations, guest flow, and floor coordination.

Skills

Customer service

Communication

Teamwork

Job description

BHJ BLUE BOX CAFE PTE. LTD. is seeking a guest-focused team member to deliver warm, personalised service and guide guests through the menu of pastries, desserts, and beverages. You will ensure smooth service from greeting to farewell and maintain a spotless dining environment.

Join a recognition-driven group that values coaching junior teammates, managing reservations, and coordinating floor operations while upholding high standards of hospitality.