Assistant Manager | Blue Box Café Singapore

BHJ BLUE BOX CAFE PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Employee dining discounts

Celebrations for milestones

Long-service sabbaticals

Job summary

Blue Box Café Singapore, in partnership with Chef Julien Royer, opens a new concept on Orchard Road and seeks Front of House service staff to deliver exceptional guest experiences in a luxury retail setting.

You will engage with guests, handle feedback and complaints, manage daily restaurant operations, stock and inventories, and participate in training to uphold standards. Benefits include medical coverage, dining discounts, celebrations, and long-service sabbaticals.

Qualifications

• Experience in front-of-house hospitality preferred.

Responsibilities

• Oversee all guest experiences for the restaurant and warmly welcome guests.
• Be highly engaging with guests and colleagues to obtain feedback on quality of product, service levels and satisfaction.
• Engage with guests in conversation to build strong rapport between guests and the restaurant.
• Take ownership of incidents, complaints and preferences and resolve them effectively.
• Be involved in daily restaurant operations and ensure the quality and consistency of products meet standards.
• Manage stocks and inventories and keep supplies orderly.
• Build and maintain guest relationships and attend to feedback or complaints.
• Maintain housekeeping and report any defects in furniture, fixtures or equipment.
• Participate in and lead training sessions, briefings and team meetings.
• Manage assigned sections to provide excellent service and support opening/closing duties.

Job description

Blue Box Café Singapore in partnership with Chef Julien Royer

A new café concept in the heart of Orchard Road, created in partnership with Tiffany & Co. and led by Chef Julien Royer.

Conceived at the intersection of hospitality and luxury, the space is an expression of modern elegance—where refined craftsmanship, precision, and attention to detail define every touchpoint. Designed as a destination as much as a place to dine, the experience is elevated yet effortless, offering guests a moment of quiet indulgence within a distinctive retail setting.

As a team, we are deeply passionate about the role hospitality plays in shaping a city, and we take pride in nurturing individuals who are thoughtful, intuitive, and driven by excellence. We invest in building meaningful career paths through structured training programmes, both in-house and externally, alongside performance incentives and recognition frameworks that ensure exceptional work is consistently acknowledged.

Our group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022 to 2025), and one of AON’s Best Employers. Wherever you are on your journey, and whatever your definition of success, we are committed to helping you grow.

We are currently seeking Front of House service staff to be part of this exciting new opening.

Key responsibilities:

• Overseeall guest experiences for the restaurant, recognising and welcoming guests
• To be highly engaging with guests and colleagues on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction
• Engage with guests in conversation so as to build a strong rapport between themselves and the restaurant
• Takeownership - effective in dealing with guests’ accidents, incidents, complaints and preferences
• Involved in the daily restaurant operations; ensure the quality and consistency of all products meet desired standards
• Managestocks and inventories
• Buildand maintain guest relationships
• Attendto any feedback or complaints
• Maintain a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Participatein and lead training sessions, briefings and team meetings
• Manageassigned sections to provide an awesome service experience for all guests
• Support daily opening and closing duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms