Student Services Executive

VASTER LEARNING PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

VASTER LEARNING PTE. LTD. in Singapore seeks an organized Administrative Assistant to support our programmes and ensure smooth operations. You will liaise with students, trainers and other departments to ensure timely course delivery.

The role requires weekend class commitment, bilingual Mandarin and English, and at least 1 year of admin or customer service experience. Proficiency in Microsoft Office and strong follow-up skills are essential.

Qualifications

• Weekend classes commitment required.
• O Level or equivalent is required.
• Minimum 1 year of relevant experience in Administrative or Customer Service.
• Proficient in Microsoft Office.
• Fluent in Mandarin and English; able to serve bilingual customers.

Responsibilities

• Liaise with students, trainers and related departments & organisations to ensure programmes run smoothly
• Provide support for learners and companies through telephone, emails and walk-ins
• Ensure smooth daily operational activities
• Assist in facilitation of training
• Preparation of course materials
• Administrative work (Attendance, Evaluation, Document Filing, etc)
• Monitor and schedule all trainings to ensure compliance
• Plan and submit trainers' monthly calendar, trainer hours report
• Assist in the company's continuous improvements and training related areas

Skills

Fluency in Mandarin

Fluency in English

Coordination skills

Customer service

Education

O Level or equivalent

Tools

Microsoft Office

Job description

Responsibilities

• Liaise with students, trainers and related departments & organisations to ensure programmes run smoothly
• Provide support for learners and companies through telephone, emails and walk-ins
• Ensure smooth daily operational activities
• Assist in facilitation of training
• Preparation of course materials
• Administrative work (Attendance, Evaluation, Document Filing, etc)
• Monitor and schedule all trainings to ensure compliance
• Plan and submit trainers' monthly calendar, trainer hours report
• Assist in the company's continuous improvements and training related areas

Requirements

• Able to commit on weekend classes
• Candidate must possess at least "O" Level or equivalent.
• Minimum 1 year of relevant experience in an Administrative or Customer Service role
• Good follow up and coordination skills
• Proficient with Microsoft Office.
• Fluency in both Mandarin and English is essential, as due to job nature we serve English and Mandarin-speaking customers.