Training Coordinator

DYNAMIC SAFETY PTE. LTD.; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

DYNAMIC SAFETY PTE. LTD. in Singapore is seeking a Training Coordination Assistant to plan, schedule and manage courses, and provide comprehensive admin and logistic support for trainings and events.

You will assist trainers and trainees and help prepare training materials. The role requires handling sales enquiries, follow-ups, and calendar management, with a focus on excellent customer service in a fast-paced, diverse environment.

Qualifications

• Diploma and above is required.
• Strong MS Office skills (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Able to multi-task and work in a diverse environment.

Responsibilities

• Plan, schedule, coordinate and manage courses assigned.
• Provide admin and logistic support for trainings and events (registration, enquiry, data entry, room/Zoom setup).
• Provide training support to trainer/facilitators and trainees.
• Assist in preparing training and promotional materials.
• Manage sales enquiries and follow-ups.
• Handle sales and administrative support duties.
• Perform month-end reconciliation of accounts for each course.
• Serve walk-in customers and answer calls.
• Support bootcamps with site/material prep and event coordination.
• Provide excellent internal and external customer service.
• Maintain professional image and service at all times.
• Perform any other ad hoc duties as required.

Skills

Interpersonal communication

Phone etiquette

Multi-tasking

Customer orientation

Organisational skills

Fast-paced environment adaptation

Education

Diploma and above

Tools

MS Office

Job description

Job Description

• Plan, schedule, coordinate and manage courses assigned.
• Provide admin and logistic support for trainings and events (registration, enquiry, data entry, room/zoom setup etc.).
• Provide training support to trainer/facilitators and trainees.
• Assist in the preparation of training and/or promotional materials.
• Manage sales enquiries and conduct prompt follow-ups.
• Handle sales and administrative support duties.
• Perform month-end reconciliation of account foreach course.
• Serve walk-in customers.
• Attend to incoming calls and phone enquiries.
• Provide operational support for bootcamps organized by the Company. This may include but not limited to site/material preparation works, actual running of events, taking photos, coordinate event arrangements etc.
• Provide excellent and timely internal and external customer service.
• Maintain professional image and provide professional service at all times.
• Perform any other ad hoc duties as and when required

Requirements

• Minimum Diploma and above.
• Proficient in MS Office applications.
• Good interpersonal and communication skills.
• Excellent phone etiquette.
• Able to multi-task and work in a culturally diverse environment.
• Customer-oriented, positive and willing to learn.
• Good organization and coordination skills.
• Able to work in a fast-paced environment