Student Records & Systems Administrator

National University of Singapore; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

National University of Singapore invites applications for the Management Assistant Officer to join the Office of the University Registrar in the Student Administration team. The role focuses on processing student records, user access, and course updates in relevant systems, while supporting inquiries and duty roster management.

The successful candidate will contribute to broader office operations, SOP maintenance, and project tasks, ensuring data accuracy and timely responses to stakeholders.

Qualifications

• Polytechnic Diploma required.
• Experience in a higher education environment preferred.
• Proficient in MS Office applications.
• Experience with PeopleSoft Campus Solutions is an advantage.
• Experience with Salesforce is an advantage.
• Strong communication and customer-service orientation.
• Organised and meticulous; able to work under pressure.
• Team player and self-motivated.

Responsibilities

• Process student records and update course/system data accurately.
• Manage user access and assist in audits.
• Respond to student and stakeholder enquiries via phone, email, and FAQ portal.
• Schedule and maintain duty rosters; assist in SOP updates.
• Support testing and documentation of new work processes.
• Participate in office administration and ad-hoc projects.

Skills

Communication skills

Organised

Teamwork

Customer service

Under pressure

Education

Polytechnic Diploma

Tools

MS Office

PeopleSoft Campus Solutions

Salesforce

Job description

National University of Singapore invites applications for the Management Assistant Officer to join the Office of the University Registrar in the Student Administration team. The role focuses on processing student records, user access, and course updates in relevant systems, while supporting inquiries and duty roster management.

The successful candidate will contribute to broader office operations, SOP maintenance, and project tasks, ensuring data accuracy and timely responses to stakeholders.