Student Behavior & Incident Support Officer

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 17,000 - 28,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a Student Management Support Officer to assist the ST Team with student management cases. Responsibilities include taking statements, clarifying accounts, guiding reflections during suspensions, and supervising service work as consequences.

The role emphasizes calm handling of challenging behaviours, restorative practices, and clear documentation under the Principal’s supervision.

Qualifications

• At least GCE O-Level or equivalent, or 5 years in a similar role with disciplinary management.
• Excellent team-player, organized, meticulous, able to multi-task.

Responsibilities

• Take student statements for incidents referred to the SM Team.
• Clarify student accounts with follow-up questions to establish facts for the SM Team.
• Facilitate reflection and processing during class suspension using the school's CSI approach.
• Supervise students carrying out service work as part of consequences determined by the SM Team.
• Facilitate simple apologies and reconciliation between students where appropriate.
• Provide relevant information and observations to the SM Team to support follow-up of cases.
• Complete Incident Report (IR) for each case and document incidents.
• Any other duties assigned by the Principal.

Skills

Team player

Organized

Meticulous

Multi-tasking

Calm under pressure

Stakeholder communication

Behaviour management

Children engagement

Disciplinary management

Interpersonal skills

Education

GCE O-Level or equivalent

Tools

MS Office

Email

Google Tools

Job description

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a Student Management Support Officer to assist the ST Team with student management cases. Responsibilities include taking statements, clarifying accounts, guiding reflections during suspensions, and supervising service work as consequences.

The role emphasizes calm handling of challenging behaviours, restorative practices, and clear documentation under the Principal’s supervision.