Student Guidance & Discipline Specialist

GAIN EMPLOYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

GAIN EMPLOYMENT SERVICES PTE. LTD. is seeking a Student Support Officer to assist with discipline operations, case follow-up, and mentoring within a school setting. The role requires maintaining records and following safety protocols.

The position emphasizes clear communication with students, parents, and staff, and requires resilience in high-pressure situations while adhering to PDPA and safeguarding procedures.

Qualifications

• Prefers qualified or certified youth-work background.
• Minimum 1 year of experience in discipline management or behaviour support involving youths.
• Strong communication with youths and adults.
• Experience with restorative practices or structured behaviour management.

Responsibilities

• Support daily discipline operations, including detentions and latecomers.
• Conduct investigations into incidents and follow up with students and parents.
• Guide and mentor students with disciplinary issues and monitor progress.
• Maintain accurate records of student interactions using MS Word/Excel.
• Follow safeguarding and PDPA policies and escalate safety concerns.
• Perform other student management or school operation duties as assigned.

Skills

Communication

Interpersonal skills

English proficiency

Emotional resilience

Youth work experience

Restorative practices

Behaviour management

Education

Youth work qualification or certification

Tools

Microsoft Word

Microsoft Excel

Job description

GAIN EMPLOYMENT SERVICES PTE. LTD. is seeking a Student Support Officer to assist with discipline operations, case follow-up, and mentoring within a school setting. The role requires maintaining records and following safety protocols.

The position emphasizes clear communication with students, parents, and staff, and requires resilience in high-pressure situations while adhering to PDPA and safeguarding procedures.