Strategic Workforce Planner — Flexible Hours

TDCX Group; Singapore; On-site; SGD 42,000 - 66,000; Full time

Benefits offered by this job

Attractive remuneration

Comprehensive medical coverage

Engaging activities

Strong learning and development plans

Flexible working arrangements

Job summary

A leading global BPO company in Singapore is seeking a candidate to manage resource scheduling and perform data analysis to improve operational efficiency. The ideal applicant holds an Advanced Diploma or Bachelor's Degree, has at least 2 years of related experience, and possesses strong statistical analysis and communication skills. This role offers attractive remuneration, comprehensive medical coverage, and a positive work culture. Interested candidates should thrive in a flexible work environment where innovation is key.

Qualifications

• Preferably with 2 years of working experience in the related field.
• Must have initiative, drive, and ability to work independently with minimum supervision.

Responsibilities

• Manage changes to scheduling for daily resource coverage.
• Collect, analyze, and process operation’s data for improved efficiency.
• Ensure hours are accumulated in a compatible format with company procedures.

Skills

Statistical analysis

Team collaboration

Work independently

Verbal and written communication skills in English

Education

Advanced/Higher/Graduate Diploma or Bachelor's Degree

Tools

Work Force Management Software

Job description

A leading global BPO company in Singapore is seeking a candidate to manage resource scheduling and perform data analysis to improve operational efficiency. The ideal applicant holds an Advanced Diploma or Bachelor's Degree, has at least 2 years of related experience, and possesses strong statistical analysis and communication skills. This role offers attractive remuneration, comprehensive medical coverage, and a positive work culture. Interested candidates should thrive in a flexible work environment where innovation is key.