Strategic Manager, Programme & Academic Operations

National University of Singapore; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

National University of Singapore’s Yong Siew Toh Conservatory of Music seeks a Manager to lead Programme Management & Academic Operations within the Teaching & Learning Office.

You will oversee planning of academic programmes, student administration, timetable coordination and policy liaison with the University Registrar, contributing to strategic initiatives and continuous improvement of the student learning experience.

Qualifications

• Bachelor’s degree with a strong background in music.
• Ability to work collaboratively with strong organisational and stakeholder management skills.
• Strong analytical, problem-solving and decision-making abilities.
• Excellent written and verbal communication skills with senior management, faculty, and students.
• Ability to manage multiple priorities in a dynamic environment.
• Experience with student information systems, curriculum management systems, timetabling systems and LMS.
• Experience in analysing operational data and developing reports or dashboards.

Responsibilities

• Plan and administer the Conservatory’s academic programmes.
• Coordinate implementation of new academic programmes, curriculum revisions, and academic initiatives.
• Provide operational advice on curriculum implementation, academic regulations and programme requirements.
• Maintain programme information, curriculum records and academic documentation.
• Support academic planning and programme review activities.
• Administration of undergraduate and non-graduating student matters throughout the lifecycle.
• Coordinate Student's Pass administration, exchange credits, and credit transfer matters.
• Manage faculty-level administration for incoming and outgoing exchange students.
• Ensure timely, accurate, student-centred delivery of academic administrative services.
• Class and examination timetable planning across programmes.
• Coordinate scheduling with faculty and optimise teaching space utilisation.
• Resolve timetable conflicts and support delivery of academic activities.
• Liaise with Registrar and central offices on academic matters.
• Coordinate university policies, systems enhancements and institutional initiatives.
• Represent the Conservatory in university working groups.
• Prepare reports and documentation for committees and senior management.
• Lead curriculum revisions and new programmes; support reviews and QA.

Skills

Stakeholder management

Analytical thinking

Communication skills

Multitasking

Timetabling systems

LMS proficiency

Dashboard reporting

SIS familiarity

Education

Bachelor’s degree – Music

Tools

Learning management systems

Curriculum management systems

Job description

National University of Singapore’s Yong Siew Toh Conservatory of Music seeks a Manager to lead Programme Management & Academic Operations within the Teaching & Learning Office.

You will oversee planning of academic programmes, student administration, timetable coordination and policy liaison with the University Registrar, contributing to strategic initiatives and continuous improvement of the student learning experience.