Strategic Enterprise CSM: Growth & Adoption

Datadog; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Benefits offered by this job

Generous global benefits

Intra-departmental mentor and buddy program

New hire stock equity (RSUs)

Continuous professional development

Job summary

Datadog is seeking an Enterprise Customer Success Manager in Singapore to build strong relationships with our largest customers. You will drive customer advocacy, focus on a positive experience, and manage the onboarding process for new clients.

The ideal candidate has 3+ years in Customer Success, exceptional communication skills, and experience with Fortune 1000 companies. Benefits include stock equity and professional development opportunities.

Qualifications

• 3+ years in a Customer Success or Account Management role.
• Ability to manage a wide portfolio of accounts.
• Fluent in written and spoken English.

Responsibilities

• Drive new product attachment and build relationships with Enterprise customers.
• Collaborate with internal Datadog teams for customer onboarding and support.
• Monitor usage trends to identify renewal risks and growth opportunities.

Skills

Customer-centric approach

Strong communication skills

Detail-oriented

B2B tech experience

Experience with Fortune 1000 companies

Job description

Datadog is seeking an Enterprise Customer Success Manager in Singapore to build strong relationships with our largest customers. You will drive customer advocacy, focus on a positive experience, and manage the onboarding process for new clients.

The ideal candidate has 3+ years in Customer Success, exceptional communication skills, and experience with Fortune 1000 companies. Benefits include stock equity and professional development opportunities.