Strategic Enterprise Account Manager

DSMR GROUP PTE. LTD.; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

DSMR Group Pte. Ltd. seeks a Sales Account Manager to own key accounts and drive revenue growth through adoption of our software solutions. You will manage day-to-day client engagement, forecast revenue, and lead upsell initiatives in collaboration with Finance and Pre-Sales teams.

You will coordinate with Customer Success and other internal functions to ensure successful deployments, measure usage, and optimize margins while expanding enterprise relationships across Singapore and target markets.

Responsibilities

• Act as the primary commercial contact for assigned client accounts and drive day-to-day engagement, usage metrics, and quarterly business reviews while pursuing upsell/cross-sell opportunities.
• Draft and monitor a 12-month rolling revenue forecast and account budgets, tracking gross margins and ROI in partnership with Finance.
• Lead outbound lead generation, qualify prospects, and run discovery calls in target IT verticals; promote DSMR's software at events and via partners.
• Collaborate with Pre-Sales Engineers to capture requirements, draft SOWs, and build ROI cases for client initiatives.
• Lead commercial talks and deal closures with procurement; navigate price resistance and contract terms within margin guidelines.
• Map the customer journey across Awareness to Renewal, coordinating with Customer Success to drive adoption and reduce friction.
• Identify untapped market niches and partnerships, building referrals and alliances to accelerate pipeline growth.
• Analyze product costs and competitor benchmarks to suggest tiered, bulk, and multi-year pricing models for segments and territories.
• Translate company targets into quarterly sales plans, territory maps, and account cadences aligned with IT trends.
• Serve as voice-of-customer for product teams by aggregating feedback and informing roadmap and marketing.
• Foster alignment among decision-makers and internal teams to ensure smooth deal execution and delivery.

Job description

DSMR Group Pte. Ltd. seeks a Sales Account Manager to own key accounts and drive revenue growth through adoption of our software solutions. You will manage day-to-day client engagement, forecast revenue, and lead upsell initiatives in collaboration with Finance and Pre-Sales teams.

You will coordinate with Customer Success and other internal functions to ensure successful deployments, measure usage, and optimize margins while expanding enterprise relationships across Singapore and target markets.