Strategic Clinical Operations Manager - Service Planning

JurongHealth Campus; Singapore; Presencial; SGD 90.000 - 130.000; Tempo integral

Resumo da vaga

JurongHealth Campus invites a qualified professional to join as Manager, Clinical Operations, leading Clinical Service Planning to ensure smooth, patient-centred care across outpatient services.

You will work with clinic operations, nursing and clinical departments to drive planning, performance monitoring and project implementation, improving efficiency and patient experience in a fast-paced healthcare environment.

Qualificações

• Recognised degree in Healthcare Management, Health Services Administration, Business Administration, Public Health, Psychology, Social Sciences or related discipline.
• 5–8 years of relevant experience in healthcare operations, administration, project management or related field; healthcare setting experience is an advantage.
• Strong analytical and problem-solving skills; ability to interpret operational data and translate findings into actionable recommendations.
• Proficient in Microsoft Office, especially Excel and PowerPoint; dashboard tools experience is an advantage.

Responsabilidades

• Support planning, coordination and execution of operational activities across Specialist Outpatient Clinics, including resource planning, procurement and asset management.
• Oversee analysis and interpretation of operational data (clinic utilisation, wait times, lead times, referral trends) and prepare dashboards and reports.
• Coordinate process improvement initiatives and operational projects, including planning, implementation, monitoring and risk management.
• Manage administrative and financial processes, including purchase requisitions, vendor coordination, expenditure tracking and onboarding/offboarding support.
• Collaborate with internal and external stakeholders and support staff engagement activities and service feedback follow-up.

Conhecimentos

Analytical skills

Problem solving

Project management

Stakeholder engagement

Team leadership

Communication skills

Excel proficiency

PowerPoint proficiency

Dashboard tools

Formação

Healthcare Management

Health Services Administration

Business Administration

Public Health

Psychology

Social Sciences

Descrição da vaga

JurongHealth Campus invites a qualified professional to join as Manager, Clinical Operations, leading Clinical Service Planning to ensure smooth, patient-centred care across outpatient services.

You will work with clinic operations, nursing and clinical departments to drive planning, performance monitoring and project implementation, improving efficiency and patient experience in a fast-paced healthcare environment.