Outpatient Clinic Operations Lead & Performance Planner

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Sengkang General Hospital Pte. Ltd. is seeking a professional to oversee the day-to-day operations of the Outpatient Clinic and monitor performance to ensure smooth service delivery.

You will participate in cross-functional initiatives and collaborate with multiple stakeholders to enhance service delivery and work processes while maintaining high standards of care. You will also be involved in capacity planning, resource optimisation and manpower planning to support efficient operations in a

Qualifications

• Degree holder in any discipline with at least 2 years’ relevant experience, preferably in outpatient clinic operations.
• Excellent team player with strong interpersonal, organisational and communication skills.
• Resourceful, IT-savvy and able to work independently in a dynamic environment with a passion for process improvement.
• Proficient in Microsoft Office applications.

Responsibilities

• Oversee day-to-day operations of the Outpatient Clinic.
• Monitor operational performance to ensure smooth service delivery.
• Collaborate with cross-functional stakeholders to enhance service delivery and work processes.
• Engage in capacity planning, resource optimisation and manpower planning.

Skills

Interpersonal skills

Communication skills

Organisational skills

Process improvement

Education

Degree in any discipline

Tools

Microsoft Office

Job description

Sengkang General Hospital Pte. Ltd. is seeking a professional to oversee the day-to-day operations of the Outpatient Clinic and monitor performance to ensure smooth service delivery.

You will participate in cross-functional initiatives and collaborate with multiple stakeholders to enhance service delivery and work processes while maintaining high standards of care. You will also be involved in capacity planning, resource optimisation and manpower planning to support efficient operations in a