Strategic Client Success Director

SS & C Advent; Singapore; Hybrid; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Bonus scheme

SS&C stock allocation

Medical and dental benefits

Job summary

SS&C is seeking a Director, Success Manager in Singapore with extensive experience in senior client relationships within financial services and fintech. You will manage strategic, multi‑stakeholder accounts, align client objectives with SS&C capabilities, and drive high‑impact governance discussions.

You will partner with clients across technology, operations and business units, shaping solutions, managing risks, and ensuring exceptional client outcomes in a dynamic, global wealth management

Qualifications

• 10+ years of senior client relationship management or similar leadership experience in financial services/fintech.
• Experience managing large, sophisticated institutional clients.
• Proven ability to develop trusted relationships with C-suite and senior stakeholders.

Responsibilities

• Own the overall strategic relationship with a highly complex client, acting as a senior point of accountability.
• Build highly trusted relationships with senior client stakeholders, including C-suite executives and operational leaders.
• Develop a deep understanding of the client's business strategy, investments, operations, and service requirements.
• Lead governance, executive reviews and strategic planning discussions with client and SS&C.
• Translate complex issues into clear business implications for executive audiences.

Skills

Client relationship management

Executive communication

Financial services

Fintech

Education

Bachelor's degree or equivalent

Job description

SS&C is seeking a Director, Success Manager in Singapore with extensive experience in senior client relationships within financial services and fintech. You will manage strategic, multi‑stakeholder accounts, align client objectives with SS&C capabilities, and drive high‑impact governance discussions.

You will partner with clients across technology, operations and business units, shaping solutions, managing risks, and ensuring exceptional client outcomes in a dynamic, global wealth management