Senior Client Success Lead - Capital Markets Strategy

FIS Systems (Singapore) Pte. Ltd.; Singapore; On-site; SGD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible work environment

Diverse and collaborative atmosphere

Professional development resources

Volunteer opportunities

Competitive salary and benefits

Job summary

FIS Systems (Singapore) Pte. Ltd. is seeking an Account Manager Lead, Client Success to build trusted relationships with financial services clients across trading and asset services.

You will combine capital markets expertise, commercial acumen and client advocacy to help clients maximize outcomes from their FIS relationship. You will understand client operating models, priorities and challenges while coordinating across product, technology, operations and commercial teams to strengthen

Qualifications

• Strong client success, account management or relationship management skills within capital markets or financial services.
• Demonstrable knowledge of trading and asset services workflows across front, middle or back-office.
• Ability to engage credibly with senior stakeholders across investments, operations, technology, risk and commercial functions.
• Commercial acumen including opportunity identification, account planning and value-based conversations.
• Excellent communication, presentation and influencing skills.

Responsibilities

• Lead strategic client relationships across trading, investment operations and asset services environments.
• Develop deep understanding of clients’ business strategies, operating models, and transformation priorities.
• Coordinate across product, technology, operations and commercial teams to address priorities and risks.
• Build structured account and engagement plans aligned with client objectives and measurable outcomes.
• Engage senior stakeholders to understand evolving capital markets requirements and translate needs into product and operations priorities.
• Lead regular client reviews covering strategic priorities, service performance, risks and actions.
• Identify opportunities to expand relationships by linking client challenges to FIS capabilities and solutions.

Skills

Client success

Account management

Relationship management

Capital markets

Stakeholder management

Commercial acumen

Communication

Problem-solving

Job description

FIS Systems (Singapore) Pte. Ltd. is seeking an Account Manager Lead, Client Success to build trusted relationships with financial services clients across trading and asset services.

You will combine capital markets expertise, commercial acumen and client advocacy to help clients maximize outcomes from their FIS relationship. You will understand client operating models, priorities and challenges while coordinating across product, technology, operations and commercial teams to strengthen