Senior Account Manager, Client Success (Capital Markets)

FIS; Singapore; On-site; SGD 130,000 - 190,000; Full time

Benefits offered by this job

Flexible work environment

Diverse and collaborative atmosphere

Professional development resources

Volunteer opportunities

Competitive salary and benefits

Job summary

FIS is seeking an Account Manager Lead, Client Success in Singapore to build trusted relationships with financial services clients across trading and asset services. You will combine capital markets expertise with commercial acumen to help clients achieve strong outcomes from their FIS relationship.

You will understand client operating models, priorities and challenges while coordinating across product, technology, operations and commercial teams to strengthen engagement and deepen strategic

Qualifications

• Strong client success, account management or relationship management within capital markets or financial services.
• Understanding of trading and asset services workflows across front, middle or back-office.
• Ability to engage credibly with senior stakeholders across investments, operations, technology, risk and commercial functions.
• Solid grasp of institutional financial markets and associated technology ecosystems.

Responsibilities

• Lead strategic client relationships across trading, investment operations and asset services environments.
• Develop understanding of clients’ business strategies, operating models and transformation priorities.
• Serve as senior client advocate, coordinating stakeholders to address priorities and risks.
• Build account and engagement plans aligned with client objectives and measurable outcomes.
• Engage senior stakeholders across front, middle and back-office to understand evolving requirements.
• Translate client needs into clear priorities for product, technology, operations and sales teams.
• Lead regular client reviews covering priorities, service performance and actions.
• Identify opportunities to expand relationships by mapping client challenges to FIS capabilities.
• Navigate complex client environments across trading workflows, investment operations and data services.

Skills

Client relationships

Capital markets

Stakeholder engagement

Financial services knowledge

Commercial acumen

Communication skills

Problem-solving

Industry knowledge

Job description

FIS is seeking an Account Manager Lead, Client Success in Singapore to build trusted relationships with financial services clients across trading and asset services. You will combine capital markets expertise with commercial acumen to help clients achieve strong outcomes from their FIS relationship.

You will understand client operating models, priorities and challenges while coordinating across product, technology, operations and commercial teams to strengthen engagement and deepen strategic