Strategic Client Growth & Retention Manager

NTT Ltd.

Singapore

Hybrid

SGD 90,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Hybrid Working

Job summary

NTT DATA is seeking a Senior Associate Client Manager in Singapore to lead client relationships, drive revenue growth, and optimize renewals across our solution portfolio. You will coordinate global engagements, manage opportunities, and proactively address client needs to maximize retention and satisfaction.

The role emphasizes cross-functional collaboration, data-driven planning, and strategic account management within a hybrid work environment.

Qualifications

Strong sales business acumen with planning and data-driven approaches.
In-depth knowledge of NTT DATA offerings, client applications, use cases, and market trends.
Proficiency in sales pursuit, identifying and advancing opportunities with prospects and clients.
Experience in B2B and B2C sales techniques.
Experience with Salesforce.com platform.
Moderate-level experience in a sales team or business development in IT or professional services.

Responsibilities

Drive expansion and renewals across all solutions within assigned client accounts.
Coordinate interactions across geographies during sales engagements.
Minimize churn and maximize retention by uncovering growth opportunities within accounts.
Generate demand by identifying client needs and engaging them through digital marketing channels.
Communicate value and align with growth priority offerings to clients.