Strategic Client Manager for Growth & Retention

NTT Limited; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

NTT DATA in Singapore seeks a Client Manager to build and nurture relationships with designated accounts, drive expansion across solution areas, and ensure client satisfaction. You’ll coordinate with a global network to deliver exceptional experiences, meet revenue targets, and minimize churn.

You will use Salesforce.com and other tools to manage accounts, opportunities, pipelines and forecasts, developing account strategies and coordinating with stakeholders to realize business opportunities

Qualifications

• Bachelor's degree in business or a related field is required.
• Proven ability to manage client relationships throughout the lifecycle.
• Experience with revenue growth and account expansion strategies.

Responsibilities

• Build and nurture relationships with assigned accounts to drive satisfaction and expansion.
• Coordinate with a global network of offices to deliver exceptional client experiences.
• Meet revenue and margin targets while minimizing churn and maximizing retention.
• Use Salesforce.com to manage accounts, opportunities, pipelines and forecasts.

Skills

Sales acumen

Client engagement

Strategic thinking

Opportunity identification

Global collaboration

Relationship management

Independent work

Education

Bachelor's degree in Business or related field

Tools

Salesforce.com

Job description

NTT DATA in Singapore seeks a Client Manager to build and nurture relationships with designated accounts, drive expansion across solution areas, and ensure client satisfaction. You’ll coordinate with a global network to deliver exceptional experiences, meet revenue targets, and minimize churn.

You will use Salesforce.com and other tools to manage accounts, opportunities, pipelines and forecasts, developing account strategies and coordinating with stakeholders to realize business opportunities